Admin User

Do you know why it’s easier to go to school, get a qualification, and join a big company? Well, apart from the salary and other perks, it’s simply because things are already set up—all you need to do is follow the processes in place. For example, there’s a simple system or even software for requesting leave days, advance salaries, etc. When you join, it’s plug-and-play. You can focus on applying the expertise you learned in college or university.

But in a young business, there’s the YOU-PROCESS—dictated by the owner of the business—which can be frustrating, especially if a team member has no prior work experience and has no idea what to do next. I must say, it’s hard and time-consuming for a business owner to think through policies, implement them, inform the team, follow up, incentivize those doing the right thing, and penalize those who aren’t. For an owner, the mindset is on getting sales to cover salaries and extra for the business’s needs.

At Emsika, to avoid some of these challenges—especially around payroll calculations, leave days, advance requests, etc.—we decided to use a software called xp.shengamo.com. The HR team can compute salaries, pensions, taxes, and health insurance easily, while employees can receive payslips and request leave online.

This helps establish a process beyond the owner’s head. And for small teams, the software is affordable and easy to set up.

I have used digital tools to help create and enforce policies.

Lesson 13: Company policies help team members know what to do without constantly consulting the owner.

Grow your K3,000+/month business with systems → https://forms.gle/zereYGPx6HLS28RE8