Admin User

~Hacking Team Growth
I have had the privilege of working with close to 60 people over our nine years, directly employed under eMsika, and they were amazing in their own right. We struggled for the first four years as a business with things like selling strategies for our product, marketing skills, customer courtesy, financial record-keeping, and, not to forget, handling our team.

So, when another entrepreneur reached out last week to tell me how their front-facing team had been mistreating customers—to the point of arguing with them—I just laughed with him because I remembered us having similar issues back then.

How I worked on covering these incompetence's early on was by asking people around me with expertise to come and train the team. In strategy and organization design, my wife helped. For sales and marketing, I remember paying friends like Sandy-Multiple K500 just to share lessons from his time at Vodafone. For customer care, I paid Ketiwe-Multiple K500 to explain the skills she gained managing top-level call centers. When I needed team cohesion to reach goals, I paid the same to Tafadzwa-Goal Gettaz, and she came. I failed to submit a Profit and Loss document to an investor because we didnt have it, I called Vernon-Zpos to assist but it was too late.

All these people were my friends, yet each time I asked them to train us, I paid them what I could afford. I learned this from the wisest King, Solomon, who said wisdom is more precious than rubies—and then added, BUY IT. (This was six years ago; I’m sure they have new rates now.)

Now, I’m also being called by friends and beyond who need my strengths, such as technology mapping, business systems, pitching etc., in their organizations.

Lesson 14: When you need help, it’s near you—just be willing to invest.

Grow your K3,000+/month business with systems → https://forms.gle/zereYGPx6HLS28RE8

Find more stories like this here→ www.agapebusinessnetwork.org/blog